VerticalStamps guarantees 2 years warranty for all of our silicone stamps. The
warranty includes defects in manufacture or in material. Vertical Stamps as a company reserves the right to determine the applicable warranty stated (manufacture defects/ material defects). Vertical Stamps requires a proof of purchase, such as copy of the invoice or the
order number. Photos of the defects as well as returning the original stamp is also required
when warranty request is approved. If your warranty request is applicable and approved,
Vertical Stamps guarantees to repair or replace the defected item at no cost to

All warranty claims must be submitted only through our online store or through e-mail contact info(at)verticalstamps.com and Warranty request form provided, as dealers are not authorized to provide warranty services on our products.

When applying for warranty one or more of these forms of Proof of Purchase are

  • Your online order number from www.verticalstamps.com
  • Picture, screenshot or a scan of the receipt (date of purchase and retailer name must be
  • Picture of bank statement with highlited purchase date & retailer name